Widerrufsrecht
RETURNS, EXCHANGES & REFUNDS
DIGITAL ITEMS
Digital items are non-returnable and non-exchangeable because of the nature of these items. However, if you encounter any issues with your order, please don't hesitate to contact me. I'm here to assist you and address any concerns you may have. Your satisfaction is my priority.
CUSTOM-MADE ITEMS
All custom-made orders, including prints, custom knitted goods, kits and more are non-returnable and non-exchangeable. However, if you encounter any issues with your order, please don't hesitate to contact me.
All custom-made orders, including prints, custom knitted goods, kits and more are non-returnable and non-exchangeable. However, if you encounter any issues with your order, please don't hesitate to contact me.
OTHER ITEMS
Other items, such as ready-to-ship knitted goods, are eligible for returns or exchanges under the following conditions:
Other items, such as ready-to-ship knitted goods, are eligible for returns or exchanges under the following conditions:
- The buyer has the option to return or exchange the item.
- The item must be returned within 14 days of delivery.
- The buyer is responsible for covering the return shipping costs.
- The buyer is responsible for any loss in value if the item is not returned in its original condition, as agreed upon with the seller.